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Services

What do you need to find out?

Owners and operators rarely need sensors for their own sake. They need answers they can act on and defend. Start with the question closest to yours.

02Why clients commission us

From routine assurance to a specific question.

Five situations in which owners, operators and engineering teams commission independent evidence, each delivered within one of the three services.

  1. Annual environmental assurance

    Planned, independent assessments that document how the indoor environment performs, giving engineering and management teams a reference point for identifying changes and priorities over time.

    Environmental Assessments
  2. Pre-opening and refurbishment verification

    Independent measurement of new or refurbished spaces before they enter service, for owners, operators, developers and engineering teams at commissioning, handover or reopening. Evidence of conditions, not statutory commissioning certification.

    Environmental Assessments
  3. Targeted environmental investigations

    Discreet investigation of unexplained odours, ventilation concerns, indoor environmental conditions and recurring comfort problems, examining measured conditions and plausible contributing factors.

    Environmental Investigations
  4. Post-intervention verification

    Follow-up measurement after operational changes, maintenance, refurbishment or remedial work, compared with conditions before the change, with measurement uncertainty and operating context stated.

    Environmental Monitoring & Verification
  5. Environmental technology evaluation

    Independent assessment of whether air purification, filtration, a ventilation modification or another building technology produces a measurable improvement: an agreed baseline and protocol, recorded operating conditions and a comparison. Individually scoped; additional instruments, specialist analytical methods or engineering partners may be required, and are confirmed before work is agreed.

    Environmental Monitoring & Verification

Why independent assessment

Each situation is served by an independent third-party assessment rather than sensors alone: a defined method, quality-checked measurements, external interpretation against appropriate guidance and clear reporting for decision-makers. It is not statutory certification.

What independent assessment provides

03Problems we investigate

The concerns clients bring to us.

Each concern links to the service that addresses it, or straight to a conversation about it.

  • Guest comfort

    Rooms guests describe as stuffy, too warm, too cold or restless at night.

    What evidence can help establish

    Whether conditions in the affected rooms differ measurably from comparable rooms, when they differ, and the most likely mechanism.

    Noise measurement is offered where the appropriate equipment is in place, confirmed at scoping.

  • Odours

    Smells that travel between spaces, recur, or survive cleaning and contractor visits.

    What evidence can help establish

    Airflow and pressure relationships, timing patterns and plausible pathways, which narrow where to look and which specialist, if any, is needed.

  • Ventilation & filtration

    Systems that are running but may not be delivering what the spaces need.

    What evidence can help establish

    Measured indicators of ventilation and filtration performance in occupied spaces, interpreted against how the spaces are used.

    Detailed engineering interpretation is provided through qualified partners where the findings call for it.

  • Evidence before a decision

    An independent baseline before capital investment, refurbishment, acquisition or handover.

    What evidence can help establish

    An independent, documented picture of current conditions to inform the decision, and a reference point for later work.

  • Change over time

    Intermittent patterns, or whether conditions changed after corrective work.

    What evidence can help establish

    How conditions behave over days or weeks in agreed locations and, where comparative evidence is available, whether they improved after corrective work.

    Assessment monitoring and post-intervention verification are delivered directly. Permanent monitoring, dashboards and BMS integration are scoped individually and may need specialist equipment or delivery partners.

04Capabilities

What we deliver directly, and what needs more.

Some work needs additional equipment, specialist partners or project-specific technical scoping. We identify it before work is agreed, never after.

  • Indoor air quality assessments

    Delivered directly
  • Property-wide environmental surveys

    Delivered directly
  • Environmental spot checks

    One-day screening visits with portable monitoring equipment, to help decide whether further assessment is warranted.

    Delivered directly
  • Environmental investigations and diagnostics

    Delivered directly
  • Ventilation and filtration investigations using environmental indicators

    CO₂, particulate and operating data examined to show how ventilation and filtration appear to perform in use.

    Delivered directly
  • Airflow measurement and filtration-efficiency testing

    Specialist measurements, scoped and arranged with qualified partners where an investigation requires them.

    Via specialist partners
  • Assessment monitoring

    Time-limited sensor deployments, with data analysis, interpretation and written recommendations.

    Delivered directly
  • Post-intervention verification

    Follow-up measurements can help evaluate whether corrective work improved conditions, where suitable comparative evidence is available.

    Delivered directly
  • Environmental technology evaluation

    Independent assessment of whether a technology or proposed solution produces measurable improvement. Individually scoped to an agreed protocol; may require additional instruments, specialist analytical methods or engineering partners.

    Requires project scoping
  • Portfolio-level analysis and summary reporting

    Optional comparison and summary across several properties assessed under one agreed methodology. Individually scoped.

    Requires project scoping
  • Thermal comfort and noise assessment

    Offered where the appropriate equipment is in place for the engagement; confirmed when we scope your project.

    Equipment-dependent
  • Specialist engineering interpretation

    Delivered through qualified engineering partners where the findings call for it.

    Via specialist partners
  • Permanent monitoring

    Longer-term installations, dashboards and building management system integrations. Individually scoped; may need specialist equipment or delivery partners.

    Requires project scoping
Delivered directly
Operational today and delivered by Illuminair.
Via specialist partners
Delivered with qualified specialist partners where the findings call for it.
Requires project scoping
Needs project-specific technical scoping, additional equipment and, potentially, specialist partners.
Equipment-dependent
Offered where the appropriate equipment is in place for the engagement, confirmed at scoping.

05Next step

Not sure which service fits?

Most clients start with a description of what they are seeing. We will suggest the most proportionate starting point, which is sometimes a smaller piece of work than expected.

Discuss your property

Confidential, with no obligation.